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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All products

The group "New Technologies" offers for review the products of the plant : nitrogen, ammonia, ammonium nitrate, liquid argon, caprolactam, caprolon, carbamide, purified oil, technical threads, cord fabrics, polymad-6, solvents, ammonium sulfate, nitrogen fertilizers, cyclohexane, cyclohexanone, sulfur-containing solutions, soda ash, polymer raw materials
  • Polymer raw materials
    Polymer raw materials
    Polyamide , etc .
  • Soda ash
    Soda ash
    K et al .
  • Nutrient solutions
    Nutrient solutions
    RPS , etc .
  • Alkaline effluents
    Alkaline effluents
    SCHSPK et al .
  • Cyclohexanes and cyclohexanones
    Cyclohexanes and cyclohexanones
    Technical, etc.
  • Nitrogen
    Nitrogen
    Gaseous, liquid, etc.
  • Ammonia
    Ammonia
    Water, anhydrous, etc.
  • Ammonium nitrate
    Ammonium nitrate
    Sulfur - containing , etc .
  • Liquid nitrogen fertilizers
    Liquid nitrogen fertilizers
    CAS-30, CAS-32, etc.
  • Ammonium sulfates
    Ammonium sulfates
    Crystal , etc .
  • Solvents
    Solvents
    SFPC et al .
  • Polyamides
    Polyamides
    Volgamid 24/25/27/34 , etc .
  • Argons
    Argons
    Liquid , etc .
  • Caprolactams
    Caprolactams
    Crystal , etc .
  • Caprolones
    Caprolones
    Graphite filled , etc .
  • Carbamides
    Carbamides
    3S, 6S, etc.
  • Oils
    Oils
    UNDER cleaned , etc .
  • Threads and fabrics
    Threads and fabrics
    30/302 CSTC, 22/222 CSTC, etc.

NEW TECHNOLOGIES GROUP

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